How it works

A TOLL FREE CALL IS MADE TO THE
FAMILY WATCH RESPONSE CENTRE

In a real emergency situation, the Family Watch subscriber
uses the Speed Dial on their mobile phone to quickly ring (missed call)
the Family Watch Emergency number stored on the handset

FAMILY WATCH RECEIVES THE CALL

The Caller ID is used to instantly identify the member in distress
and the call is disconnected (no cost incurred)

MESSAGES ARE SENT

A priority SMS alert message is immediately sent to all
5 pre-listed numbers, so they can respond immediately.